NDIS Complex Support Needs Pathway
Award-winning care, supporting Melbourne families with heart.
PSS makes accessing NDIS support for complex needs straightforward and supportive. We provide customised solutions that address unique challenges, helping participants achieve independence and improved well-being. With our expert guidance and compassionate care, you can focus on what matters most—living a fulfilling and empowered life, every step of the way.
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Complex Support Needs under the NDIS
The NDIS offers essential support for people with complex support requirements, responding to layered challenges that can stem from physical, psychological, or behavioural conditions. These circumstances often call for a coordinated, whole-person approach to help participants live with greater independence, confidence, and stability.
Support for complex needs can involve behavioural interventions, assistance with everyday activities, mental health supports, and access to specialised accommodation. Each form of support is structured to help participants manage their individual situations effectively while enhancing overall wellbeing and day-to-day quality of life.
At StraightPath Support Services, we focus on providing skilled, empathetic, and person-centred support tailored to complex needs, ensuring every participant receives care that is practical, empowering, and genuinely makes a difference.
Why choose StraightPath Suppport Services for NDIS Complex Support
Respectful of any boundaries
Our team of support workers are respectful of your privacy and lifestyle. We will not interfere with your day to day.
We understand the cultural barriers, your specific needs and can speak English, Dari, Pashto, Urdu, Hindi, Persian, Mandarin and more.
Personalised and quality care
Culturally diverse team
What do you like and what do you need support with? Our team provides you with quality care designed to match your needs and fulfil your goals.
Support Coordination done the right way
StraightPath Support provides a wide range of services designed to support individuals with complex needs to live fuller, more independent lives. Our role goes beyond simply providing services—we aim to create real change by easing challenges and delivering meaningful, personalised support for every participant.
Specialist Behaviour Support: Supporting behaviours of concern can be challenging for everyone involved. Our experienced team uses considered, practical strategies to reduce stress and improve day-to-day interactions. We collaborate closely with participants and their families to develop realistic plans that encourage calmer, more positive environments.
Mental Health Support: Mental and emotional wellbeing is just as important as physical health. We offer access to counselling, therapy, and mental health supports that help participants manage stress, work through emotional difficulties, and build resilience to support personal development and long-term wellbeing.
Crisis Assistance: Unexpected situations can arise at any time and can feel overwhelming. Our crisis support services provide prompt, compassionate assistance to help stabilise circumstances, offering clear guidance and reassurance so participants and families can move forward with confidence.
Coordination of Services: Navigating funding arrangements and multiple service providers can be confusing and time-consuming. We help streamline the process, guiding participants through the system and linking them with the right supports—without unnecessary stress.
Daily Living Support: From meal preparation and personal care to transport and daily routines, our team helps make everyday activities more manageable. This support allows participants to focus on what truly matters—their goals, ambitions, and the life they want to build.